Terms and Conditions

Effective Date: June 1, 2025

  1. Introduction
    Welcome to 2UGG (“Service”), which allows users to create, manage, and analyze shortened URLs, custom QR codes, bio pages, and marketing campaigns. By registering or using our Service, you (“User,” “you,” or “your”) agree to these Terms and Conditions (“Terms”). If you disagree with any provision, please stop using the Service immediately.

  2. Definitions

    • “Service”: 2UGG platform (website, APIs, mobile interfaces) and all related features (link shortening, QR generation, bio pages, campaigns, analytics, subscriptions).

    • “User Content”: Any text, links, images, files, or code snippets you upload or submit.

    • “Account”: Your registered user profile secured by username/password.

    • “Plan” / “Subscription Plan”: A paid tier (e.g., Free, Pro Monthly, Pro Annual).

    • “Coupon”: A discount code that reduces the price of a Subscription Plan for a specified period.

    • “Campaign”: A group of links, bio pages, and/or QR codes under one name for aggregated tracking.

    • “Analytics”: Statistical data on clicks, scans, visits, campaign performance, geographic/device breakdown.

    • “Webhook”: HTTP callback triggered by payment events (e.g., subscription created, invoice paid) from payment processors (e.g., PayTabs) to our server.

  3. Acceptance of Terms

    1. By clicking “Sign Up,” “Register,” or using the Service, you accept these Terms in full.

    2. If you purchase a paid Plan, you also agree to any additional guidelines or payment-processor terms.

    3. These Terms form a binding agreement between you and 2UGG (“Company,” “we,” “us,” or “our”).

    4. We may modify these Terms at any time; material changes will be announced by email or in-app notification. Continued use after notice equals acceptance.

  4. Account Registration and Responsibilities

    1. Eligibility: You must be at least 18 years old or of legal age in your jurisdiction.

    2. Account Information: Provide accurate, current, and complete information upon registration. Keep your credentials secure and do not share your password.

    3. Unauthorized Use: Notify us immediately of any unauthorized Account use. We are not liable for damages if you fail to notify us.

    4. Termination: We may suspend or terminate your Account without notice if you violate these Terms, engage in fraud, or use the Service in a harmful way. All rights granted to you will cease immediately.

  5. Use of Service

    5.1 Link Shortening

    • You may create short links that redirect to long (destination) URLs.

    • Custom slugs (alphanumeric) or random codes, depending on your Plan.

    • Do not create short links pointing to illegal, infringing, malicious, or harmful content (malware, phishing sites, unauthorized copyrighted material).

    • We may suspend or remove any link that violates these Terms or applicable laws.

    5.2 QR Code Generation

    • Paid Plans can generate dynamic QR codes that can be updated without changing the printed code.

    • Customize colors, logos, and download in PNG/SVG.

    • Do not generate QR codes leading to fraudulent, malicious, or unauthorized content.

    5.3 Bio Pages

    • Bio Pages let you create a landing page with your social links, short links, and branding.

    • Choose templates, upload a profile picture, add descriptions, and arrange link order.

    • You are responsible for all content on your Bio Page. We do not endorse or assume liability for User Content.

    5.4 Campaigns

    • A Campaign aggregates links, QR codes, and/or Bio Pages under one name.

    • Each Campaign has a public URL (e.g., https://2u.gg/c/{campaign-slug}) displaying all grouped items.

    • Optionally enable “Link Rotator”—visitors to the Campaign URL are randomly redirected to one of its links for A/B testing or traffic distribution.

    • We provide aggregated analytics (total clicks, unique visitors, device/geographic breakdown).

    5.5 Analytics and Reports

    • The Service logs click events, QR scans, Bio Page visits, and Campaign visits.

    • Collected data may include timestamps, IP addresses, devices, browsers, geolocation (country, region, city), referrer URLs, and other non-identifying info.

    • Analytics are for performance tracking only and must not be used to identify or stalk individuals. Do not misuse or share personally identifiable information.

  6. Payments, Subscriptions, and Pricing

    6.1 Subscription Plans

    • We offer multiple paid tiers with recurring fees (monthly or annual). Pricing is shown on our Pricing page and may change.

      • Free Plan: Basic link shortening and limited analytics.

      • Pro Monthly Plan: Advanced features (custom domains, unlimited links, advanced analytics, QR codes, Bio Pages, Campaigns). Billed monthly.

      • Pro Annual Plan: Same as Pro Monthly but billed annually at a discounted rate.

    6.2 Coupons and Discounts

    • Apply Coupons at checkout to get percentage or fixed-amount discounts.

    • Coupons do not apply retroactively; they affect new subscription charges only.

    • Once a Coupon expires or reaches its maximum redemptions, renewals are billed at full price.

    6.3 Payment Processing

    • Payments processed by third-party gateways (e.g., PayTabs, HyperPay). You agree to abide by their terms.

    • Provide valid payment info (credit/debit card or supported method). If payment fails, we may suspend paid features until billing info is updated.

    • Subscription fees are non-refundable unless stated otherwise in our Refund Policy.

    • Taxes: You are responsible for any VAT, sales tax, or other applicable taxes on your subscription.

  7. User Content and Conduct

    • You control your User Content (destination URLs, Bio Page text/images) and are solely responsible for its legality, reliability, and appropriateness.

    • Prohibited Content: Do not host, shorten, or distribute links to content that is illegal, infringing, defamatory, obscene, violent, harassing, or otherwise harmful.

    • We reserve the right to remove or disable any User Content that violates these Terms or may cause harm or legal liability.

    • You agree not to:

      1. Access the Service by any means other than our provided interface;

      2. Bypass any security measures;

      3. Reverse engineer, decompile, or attempt to discover the Service’s source code;

      4. Use the Service for spam or bulk messaging;

      5. Manipulate analytics (e.g., generate fake clicks via bots).

  8. Intellectual Property Rights

    1. Service Materials Ownership: All IP rights in the Service (design, text, graphics, logos, software code, databases) are owned by the Company or its licensors. These Terms do not grant you any rights to use our trademarks, logos, or copyrighted materials except as expressly stated.

    2. User Content License: By submitting User Content, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, distribute, prepare derivative works, display, and perform that content solely for operating, improving, and promoting the Service. You warrant that you have all rights to grant this license.

    3. Feedback: If you provide feedback, suggestions, or ideas, you grant the Company a perpetual, irrevocable, royalty-free license to use and incorporate such feedback into the Service without compensation to you.

  9. Privacy and Data Protection

    • Our Privacy Policy explains how we collect, use, process, and share your personal data. By using the Service, you agree to it.

    • We implement industry-standard security measures to protect your data, but no method of transmission over the Internet is completely secure. Use the Service at your own risk.

    • If you collect or process personal data (e.g., visitor IPs, form submissions on Bio Pages), you must comply with applicable data-protection laws (GDPR, CCPA). You are responsible for obtaining necessary consents and protecting end-user privacy.

  10. Termination

  11. By You: You may cancel your subscription anytime via Account Settings. After cancellation, you retain paid features until the end of the current billing cycle; then your Account reverts to the Free Plan (if available).

  12. By Us: We may suspend or terminate your Account or access at any time without notice if you breach these Terms, engage in fraudulent behavior, or infringe third-party rights.

  13. Effect of Termination: You must immediately cease using the Service. Any links, Bio Pages, or QR codes you created may be deleted or deactivated. We are not liable for any loss or damage resulting from termination.

  14. Disclaimer of Warranties

  • THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

  • WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE ARE NOT RESPONSIBLE FOR TECHNICAL ISSUES BEYOND OUR CONTROL (HOSTING OUTAGES, THIRD-PARTY INTEGRATION FAILURES).

  • YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER THE SERVICE MEETS YOUR NEEDS AND FOR BACKING UP ANY IMPORTANT DATA.

  1. Limitation of Liability

  • TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, OR LOST DATA) ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

  • OUR AGGREGATE LIABILITY FOR DIRECT DAMAGES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY (IF ANY).

  1. Indemnification
    You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  2. Your breach of these Terms,

  3. Your use of the Service,

  4. Any User Content you submit,

  5. Your violation of any law or third-party rights.

  6. Governing Law and Jurisdiction

  • These Terms are governed by and construed under the laws of Saudi Arabia, without regard to its conflict-of-law principles.

  • Any dispute arising from or related to these Terms or the Service shall be brought exclusively before the competent courts of Jazan, Saudi Arabia.

  1. Changes to Terms

  • We may update these Terms at any time. If material changes occur, we will post the updated Terms and revise the “Effective Date” above.

  • Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms. If you do not agree, stop using the Service immediately.

  1. Contact Information
    If you have questions or concerns about these Terms, contact us at:

  • Email: contact@2u.gg

  • Address: Al-Dagharier District 2633, Jazan 6477, Kingdom of Saudi Arabia, Postal Code 86399

By using 2UGG, you acknowledge you have read, understood, and agree to these Terms and Conditions.